Privacy Policy

1. Introduction

Adam SEO ("we," "our," or "us") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. We are an SEO consultancy based in Kuala Lumpur, Malaysia, and we comply with the Malaysian Personal Data Protection Act 2010 (PDPA).

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and business name
• Email address
• Phone number
• Website URL
• Business address
• Any other information you voluntarily provide through our contact forms or during consultations

Automatically Collected Information

• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Device information

3. How We Use Your Information

• To respond to your enquiries and provide SEO consultation services
• To deliver and manage our SEO services, including audits, reports, and strategy recommendations
• To send you relevant updates about our services (with your consent)
• To improve our website, content, and user experience
• To analyse website traffic and usage patterns
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. These may include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing cookies: Used to track visitors across websites for advertising purposes (e.g., Google Tag Manager)

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our website.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyse data. These include but are not limited to:

• Google Analytics (website analytics)
• Google Tag Manager (tag management)
• WhatsApp Business (communication)

These third-party services have their own privacy policies. We encourage you to review their respective privacy practices.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or valid legal processes
• To protect our rights, privacy, safety, or property
• With trusted service providers who assist in operating our website and services, subject to confidentiality agreements

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under PDPA

Under the Malaysian Personal Data Protection Act 2010, you have the right to:

• Access your personal data held by us
• Correct any inaccurate or incomplete personal data
• Withdraw consent for the processing of your personal data
• Request deletion of your personal data (subject to legal requirements)

To exercise any of these rights, please contact us using the details provided below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: